How to Activate

This page explains how to activate or reactivate your Phantom Secure monitoring plan after installation.

1. Install your device

Once your Phantom Secure device has been connected and secured in the vehicle, go to the Products page or click here.

2. Choose your plan

Find the product you own and select the correct option:

3. Complete payment

You will be redirected to the secure payment page.

Please have your Device ID ready, as it is required to activate your monitoring plan correctly.

During payment, please enter:

in the required fields.

4. Activation process

Once payment has been completed successfully, your monitoring plan will be activated or reactivated automatically.

Please allow up to 12 hours for the activation process to complete.

5. Login details

If you are activating a new device for the first time, your login details and temporary password will be sent automatically to the email address provided during payment.

If your device has already been activated before and you are simply reactivating your monitoring plan, your existing login details will remain unchanged.

Once you have received your login details, you can log in to the platform and your device should appear on the map ready for live vehicle monitoring.

6. Need help?

If you experience any issues, or if you would like to transfer ownership of a device to someone else, please contact:

support@phantomsecure.co.uk